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Contact information

Tel: + 52 984 87 31484

Fax: + 52 984 87 30798

Reservations Toll-free number: 01 - 866 - 845 1052 ( Usa and Canada )

Avenida 10 Esquina Calle 14,
Playa del Carmen, 77710,
Quintana Roo, México

Booking Rates Packages

    Transfer Rates and Conditions

    Please fill in all the above in order to confirm your transfer. You will be contacted with a confirmation.

    For Christmas/Holiday season a minimum of 7 nights is required.
    Children are welcome from age 16

    Leave this field empty

    Cancellation Policy:

    • Two nights will be charged if cancelling under 14 days before check in date.
    • No shows: Total amount will be charged in the winter; two nights will be charged in Spring, Summer and Fall.
      Please let us know any changes in your travel plans in order to avoid charges.
    • Christmas bookings: total prepayment required by December 1st, not refundable.

    All reservations and cancellations require a written confirmation number from the hotel in order to be valid.